SUCCESS STORIES
Fairmont Mayakoba
Playa del Carmen, Mexico
Testimonial
"For our remodeling process that took place in 2021, we decided to implement the Kleverness automation system for its adaptability, quality and elegant design to complement the architecture inside the rooms. Thanks to their ability to customize their product to our needs, we have had optimal results with our guests and were amazed by the ease of installation and how well it adapted to our operations."
Edgar Arillo
Deputy Director of Engineering and Maintenance
Fairmont Mayakoba
Property Description
Nestled within 45 acres of natural beauty, amidst five distinct ecosystems, Fairmont Mayakoba presents an exquisite retreat in the heart of Riviera Maya. The resort boasts 401 uniquely designed guest rooms and suites in casita-style accommodations, seamlessly blending harmonious architecture with the breathtaking surroundings.
The expansive landscape imparts a profound sense of serenity and immediate tranquility, offering guests an unparalleled oasis of privacy.
THE CHALLENGE
Fairmont Mayakoba sought to modernize its guest experience with lighting automation technology but faced a significant challenge: avoiding long operational disruptions due to wiring or extensive structural modifications. Traditional solutions required major restructuring of the electrical infrastructure, including breaking walls and ceilings, which would have impacted the hotel’s operations.
THE SOLUTION
Kleverness was selected for its innovative approach, competitive pricing, and ability to work with the hotel’s existing infrastructure. The proposed solution allowed for a customized smart lighting system without additional wiring or disruptive civil works.
KEY RESULTS
- Installation of a personalized smart lighting system that met Fairmont’s corporate automation standards.
- Enhanced guest experience, including ambient lighting and automation functions.
- 10% increase in room rates, significantly boosting revenue per available room (RevPAR).
Thanks to Kleverness’ solution, Fairmont Mayakoba successfully implemented cutting-edge technology without compromising its operations, reinforcing its position as one of the top luxury hotels in Mexico.
More success stories...
